πŸ“ž +809-682-5690 | +809-853-5041
πŸ“§ info@smartlaptop.com.do
πŸ• Mon–Fri 9:00 AM – 6:00 PM
EspaΓ±ol
Serving Santo Domingo since 2014

Transparent Pricing for Every IT Need

No hidden fees. Fixed prices or free quotes β€” always upfront.

Laptop Repair Prices

Basic Repair

RD$800

One-time service

Diagnosis, cleaning, and OS optimization

  • Full system diagnosis
  • Hardware cleaning
  • Windows/macOS optimization
  • Startup performance boost
⏱️ Turnaround: 1-2 business days

Standard Repair

RD$1,800

One-time service

Basic repair + component replacement

  • All Basic Repair services
  • Keyboard replacement
  • Battery replacement
  • Fan/thermal cleaning
⏱️ Turnaround: 2-3 business days

Premium Repair

RD$3,500+

One-time service

Advanced hardware repairs & replacements

  • All Standard services
  • Screen replacement
  • Motherboard repair/replacement
  • Advanced diagnostics
⏱️ Turnaround: 3-5 business days

IT Consulting & Support Plans

Starter

RD$1,200

per hour

Ad-hoc technical support as needed

  • Remote or on-site support
  • Minimum 1 hour
  • Email & phone support
  • Quick issue resolution
⏱️ Response: Same day

Enterprise

Custom

Contact for quote

Unlimited support & dedicated team

  • Unlimited support hours
  • 24/7 monitoring
  • Dedicated technician
  • SLA guarantee
⏱️ Response: 30 minutes

Data Recovery Pricing

No Data, No Fee
We only charge if we successfully recover your data

Basic Recovery

RD$2,500

One-time service

Logical recovery and file restoration

  • Deleted file recovery
  • Software corruption fixes
  • Accidental format recovery
  • Data verification included
⏱️ Turnaround: 2-3 business days

Advanced Recovery

RD$5,000

One-time service

Hardware failure recovery

  • Partial drive damage
  • Hardware failure cases
  • Bad sector recovery
  • Multiple partition recovery
⏱️ Turnaround: 3-5 business days

Critical Recovery

RD$9,000+

One-time service

Severe damage & emergency cases

  • Severe physical damage
  • Water/fire damage recovery
  • Emergency service available
  • Priority handling
⏱️ Turnaround: 1-2 weeks

Equipment Procurement

We source from trusted brands worldwide

HP β€’ Dell β€’ Lenovo β€’ Apple β€’ Asus β€’ Microsoft β€’ Cisco and more

Laptops
From RD$25,000
Workstations
From RD$45,000
Accessories
From RD$500
Licensed Software
From RD$3,000

Request Equipment Quote

Part Prices and Repair Turnaround

Prices for the most common repairs, updated September 2026, in Dominican pesos.

RepairPrice (RD$)Turnaround
Full diagnosisFreeβ€”
Screen replacementFrom RD$4,700 (HD) Β· RD$5,900 (Full HD) Β· RD$8,900 (touch) Β· RD$8,300 (144 Hz gaming) Β· RD$17,800 (MacBook)2 days if in stock; 5–7 days if ordered
Battery replacementFrom RD$2,000 (removable) Β· RD$2,800 (internal) Β· RD$4,000 (gaming) Β· RD$5,000 (MacBook)Same day or up to 24 h if in stock; 3–10 business days if ordered
Keyboard replacementFrom RD$2,500Same day if available; 3–10 business days if ordered
Motherboard repairFrom RD$4,500Diagnosis 24–48 h; repair 2–7 business days
SSD installedFrom RD$2,500 (256 GB) Β· RD$3,500 (512 GB) Β· RD$5,500 (1 TB)Same day or 1 business day
RAM installedFrom RD$2,500 (+8 GB) Β· RD$4,000 (+16 GB)Same day or 1 business day
Cleaning and maintenanceRD$1,000–1,500Same day
Windows installationRD$1,500–2,500β€”
Data recoveryRD$2,500–10,000+Depends on the case

Part prices are "from": the final price depends on brand and model, part number, availability, part quality and supplier cost, and is confirmed with you before the repair.

Warranty, Payment Options and Diagnosis

πŸ›‘οΈ 30-day warranty

Every repair includes a 30-day warranty on parts and labor. Compatible batteries carry up to 90 days, subject to the manufacturer or supplier.

πŸ’³ Payment options

We accept cash, bank transfer and cards. Major repairs can be paid in installments.

πŸ” Price before repair

The diagnosis is free and we confirm the exact price with you before touching the device. You decide whether to go ahead.

Pricing FAQs

Do you charge for diagnosis? β€Ί
No, diagnosis is completely free! We'll examine your device and provide a detailed assessment at no cost. You'll know exactly what's wrong and how much the repair will cost before we begin any work.
Are prices negotiable for businesses? β€Ί
Yes! For businesses and bulk orders, we offer volume discounts and customized pricing. Contact us directly to discuss your specific needs and we'll create a tailored package for your company.
Do you offer payment plans? β€Ί
Yes, we offer flexible payment plans for larger repairs and IT services. We can work out installment arrangements for enterprise solutions. Please contact us to discuss payment options.
What payment methods do you accept? β€Ί
We accept cash, bank transfers, credit/debit cards (Visa, Mastercard, American Express), and digital wallets. For corporate clients, we also offer invoicing and net terms. Ask about our preferred payment methods.

Not Sure Which Plan You Need?

Get a free consultation and we'll recommend the perfect solution for your needs.

What our clients say

Google 4.8 β˜…β˜…β˜…β˜…β˜… (222 Google reviews)
K Mena
β˜…β˜…β˜…β˜…β˜… Β· 1 month ago

Excellent service and total professionalism. I brought in my Lenovo ThinkPad T495 for an intermittent power fault and the diagnosis was fast and honest.

Katerin Gonzalez
β˜…β˜…β˜…β˜…β˜… Β· 2 months ago

Excellent attention! I brought my laptop in with a broken hinge and they fixed it in record time with excellent quality. 100% recommended 🀩

Anyela Checo Ortiz
β˜…β˜…β˜…β˜…β˜… Β· 2 months ago

Very good service, they were very friendly and solved my laptop problem quite fast. Hopefully I won't have any future issues, but if I do I would come back to them.

See All Reviews