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Enterprise IT Consulting & Outsourcing for Businesses in the DR

Strategic network infrastructure, cloud migration, managed IT services, and dedicated technical support. We help Dominican businesses scale securely.

50+
Corporate Clients
99.9%
Uptime Guaranteed
24/7
Technical Support
Core Services

IT Solutions Built for Enterprise

From network architecture to cloud transformation, we deliver strategic IT solutions.

Network Configuration

Design and deploy secure, scalable networks optimized for business performance and reliability.

Cloud Migration

Seamless transition from on-premise to cloud platforms. Strategic planning, execution, and optimization.

IT Outsourcing

Complete managed IT services. Let us handle your entire technology infrastructure while you focus on growth.

Security & Compliance

Perimeter security, firewall management, and regulatory compliance for enterprise environments.

Infrastructure Planning

Strategic roadmaps for technology growth. Capacity planning, disaster recovery, and business continuity.

Ongoing Tech Support

24/7 helpdesk, proactive monitoring, and rapid issue resolution to minimize downtime.

Industries We Serve
Finance
Healthcare
Education
Retail
Legal
Government
Flexible Pricing

IT Consulting Plans

Choose the service model that fits your business needs.

Hourly

Consulting

RD$ 1,200/hr

Strategic consultation, architecture reviews, implementation support.

  • ✓ Expert consultants
  • ✓ Flexible hours
  • ✓ Project-based
  • ✓ Technical guidance
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Custom

Enterprise

Let's Talk

Customized solutions for large organizations with complex IT needs.

  • ✓ Full infrastructure
  • ✓ Dedicated team
  • ✓ SLA guarantees
  • ✓ Strategic planning
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Process

Our Consulting Approach

01

Assessment

We audit your current IT infrastructure, identify gaps, and understand your business objectives.

02

Strategy

Develop a comprehensive roadmap aligned with your growth plans and risk tolerance.

03

Implementation

Execute the plan with minimal disruption to your operations, with full documentation.

Industries We Serve

We support companies in finance, healthcare, education, retail, legal and government.

🏦 Finance

⚕️ Healthcare

🎓 Education

🛒 Retail

⚖️ Legal

🏛️ Government

Why Outsource Your IT

💰 Lower costs

Reduce operating expenses by outsourcing your IT department. No salaries, benefits or training for in-house technical staff.

⚡ Greater efficiency

Access to specialists who optimize your infrastructure, reduce downtime and improve overall productivity.

🔒 Advanced security

Enterprise-level security standards, regulatory compliance and protection against cyber threats.

Business IT Support Plan: What Is Included

Our Business plan is a monthly IT support contract for companies with up to 15 devices or users, with remote and on-site support in Santo Domingo.

What is included

  • 20 support hours per month
  • Up to 15 devices or users
  • Remote and on-site support
  • 24/7 monitoring (alerts and managed devices)
  • Preventive maintenance and priority response
  • Invoice with NCF (Dominican tax receipt)

Terms

  • From RD$20,000 per month
  • No lock-in: cancel with 30 days' notice
  • Extra hours: RD$1,500 during business hours and RD$2,250 after hours, weekends and holidays
  • No plan? Hourly support at RD$1,200

Not included

  • Parts and equipment
  • Licenses (Microsoft 365, Windows, paid antivirus)
  • Cabling and special projects
  • Advanced data recovery and third-party services

How to Reach Our IT Team

Call 809-682-5690 or 809-853-5041, write to info@smartlaptop.com.do or message us on WhatsApp. We are open Monday to Friday 9:00 AM–6:00 PM and Saturday 10:00 AM–3:00 PM, and we support companies in Spanish and English.

⚖️ Law 172-13 compliance

We provide technical help to protect personal data under Dominican Law 172-13: access controls, backups and security configuration. It is technical support, not legal advice.

🧾 Invoices with NCF

Business plans are invoiced with NCF, the Dominican tax receipt.

📅 No lock-in

Monthly plans can be cancelled with 30 days' notice.

FAQ

Common Questions

Consulting is project-based strategic advice. Managed services provide ongoing monitoring, maintenance, and support. We offer both based on your needs.
Yes. We specialize in cloud strategy, migration planning, and implementation. We work with AWS, Azure, Google Cloud, and hybrid solutions.
Yes, our managed service plans include 24/7 monitoring and helpdesk support. We guarantee rapid response times.
It varies. Assessments may take weeks, implementations can span months. We scope each engagement carefully with transparent timelines.

Ready to Transform Your IT?

Schedule a free consultation with our enterprise IT experts.

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Let's Talk About Your IT Needs

Get in touch and we'll schedule a free assessment.

Hi! Interested in IT consulting for your business? Let's discuss your technology needs.